Job Posting
Patient Account Specialist - Business Office
We are seeking a dedicated and detail-oriented Account Specialist to join our dynamic team. The ideal candidate will play a crucial role in managing client accounts, ensuring customer satisfaction, and fostering strong relationships with clients. This position requires excellent communication skills, a proactive approach to problem-solving, and the ability to work collaboratively within a team environment.
Duties
 Serve as the primary point of contact for medical authorizations for the hospital.
Maintain accurate records of payor and client interactions and transactions.
Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
Prepare reports on account status and performance metrics for management review.
Identify opportunities for process improvement for medical authorizations.
Conduct regular follow-ups with payors/clients to ensure ongoing satisfaction and retention.
Qualifications
Medical authorization experience preferred
Proven experience in account management or customer service roles.
Strong organizational skills with the ability to manage multiple accounts simultaneously.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
Ability to work independently as well as part of a team.
A proactive attitude towards problem-solving and client engagement.
Join us as an Account Specialist where you can make an impact by enhancing our client relationships and contributing to the overall success of our organization.
Additional Information
Position Type : Full Time
Shift : Day
Hourly Wage: $16.09 - $20.82 per/hour
Contact Information
Camille Barney - Medical Billing Supervisor
Business Office
535 S. Freeborn St.
Marion, KS 66861
Email: camille.barney@slhmarion.org
Phone: (620) 382-2177
Fax: (620) 382-9104 |
